We live here, and we love it.
Security System Monitoring
For response time & reliability, we’ve got the best solution.
When it comes to monitoring a security system or fire alarm, not all companies are created equally. During an emergency situation, response time is key to delivering on the promise of “peace of mind”. Some security monitoring companies use their own local central station–which can provide great customer service, but can also be compromised in a natural disaster or inclement weather events. To ensure our clients are monitored with the most reliability, we take advantage of having our own customer experience team to assist our clients and use a specialized network of UL-Listed, 5-diamond certified monitoring stations to provide our customers with unparalleled service. In addition to reliability and fast response time, we provide more ways to customize your monitoring services than anyone else including text or email notification, custom call lists for specific alarm signals or our innovative “chat” feature to allow multiple people on a call list determine if an alarm is real or not and chat with our operator live on a mobile device.
We’re experienced, passionate & dedicated to your satisfaction.
Our people love what they’re doing and honestly care about the clients they are serving. That’s the way Mountain Alarm Fire & Security does business. Every team member, no matter what their job function or level, delivers our exceptionally high standards of client care and service. We all live by our mission of “wowing” our clients each and every day. We can’t wait to prove ourselves to you.
Providing exceptional client care is our mission
We strive everyday to deliver the personal service our clients deserve. We understand the frustration that surrounds talking to a machine – we enjoy actually speaking with our clients and helping with each of their needs. Our clients are not just a one-time sale, but rather we build long-term relationships with them because of our performance & dedication. Let us perform for you.
Installation, Service & Support
We’re the only company you’ll need to go to for help
- Support most equipment manufacturers
- Service non-monitored systems*
- On-site technical training sessions
*non-monitored systems may incur extra service call charges
We only use the best security system equipment available
Proven technology is key when you’re looking for a company for security system monitoring. We source our technology from a few select manufacturers to provide the best options for our clients. Our testing and quality control procedures regarding the newest innovative technology gives our team of professional installation experts the confidence in the products they install and provides our clients the best value and reliability possible.
We spend time designing each system especially for you
We do much more than just sell you an off-the shelf or pre-packaged security or life-safety system. We invest our time in learning about your needs as well as your desires and then educate you on your best options – no templates – no rigid kits – no confusing packages that don’t work right for your needs. Our on-site client education and consultation process, provided free of charge from our team of experts, proves invaluable to our clients time and time again.